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"I believe you are the manager of Bathroom Décor & Tiles at Osborne Park. I just had to let you know that you are very lucky to have the very best of staff working for you there. We had the pleasure of dealing with Jacquie last Thursday who gave us excellent service and went way beyond the norm of customer service. We only had 1 day to select everything we needed to do our bathroom renovation. We had been out the whole day looking with no joy in finding anything we liked but she came to our rescue. We arrived there about 4.15pm and she was helping another customer but took time to say she would help us shortly and for us to look around. The other customer left about 4.30pm when she then helped us."